Guides
Practical overviews for common online trust questions.
- How can reviews be manipulated?
Fake reviews, selective filtering, and bought ratings can inflate trust. Use reviews as context alongside independent identity and technical signals.
- What should I do when I suspect online fraud?
Stop further payments, secure accounts, contact your bank, preserve evidence, and report to local fraud authorities or consumer centres.
- I entered my details on a fake website — what now?
Stop using those credentials, change passwords from a clean device, contact your bank if payment data was shared, enable stronger sign-in, and report the incident through official channels.
- I paid a scammer — what should I do?
Contact your bank or payment provider immediately, ask about recall or dispute options, keep proof of the payment, and report the fraud through official channels.
- I shared my password — what now?
Change the password from a clean device, enable multi-factor authentication or a passkey, check recent account activity, and treat reused passwords on other sites as compromised too.
- I installed a suspicious app — what now?
Remove the app, revoke its permissions, change passwords from another device if you entered any, run a device security check, and watch accounts for unusual activity.
- Is this app or download safe?
Prefer official stores and publisher pages, check permissions and reviews critically, and treat sideloaded installers or unexpected download links as high risk until verified.
- How do passkeys and 2FA improve account security?
Passkeys and multi-factor authentication make stolen passwords much less useful. Prefer authenticator apps or passkeys over SMS when available, and never share one-time codes.
- Is public Wi‑Fi safe?
Public Wi‑Fi is convenient but easier to abuse. Prefer HTTPS sites, avoid sensitive logins on unknown networks when possible, and use a trusted VPN or mobile data for banking.
