Guides
I installed a suspicious app — what now?
Remove the app, revoke its permissions, change passwords from another device if you entered any, run a device security check, and watch accounts for unusual activity.
Do this first
- Uninstall or delete the app and revoke any permissions it requested.
- If you entered passwords or banking details inside it, change those credentials from a different, trusted device.
- Revoke app passwords, OAuth grants, or “connected apps” for accounts you linked.
- Run your platform’s built-in security scan or an official malware check.
- Monitor banking and email for unfamiliar activity over the next days.
Why act in this order
Suspicious apps may steal sessions, show fake overlays, or ask for accessibility/admin rights that control your device.
Do not follow on-screen instructions from the suspicious app telling you to call a number or pay a fee.
If remote-access software was installed, uninstall it and rotate passwords from another device.
Keep notes of the app name, install source, and time for reporting if needed.
Watch for follow-up scams
- Pop-ups demanding immediate payment to “unlock” the device
- Requests to install extra “cleaner” tools from unknown sites
- Unexpected SMS codes or login alerts after install
After the urgent steps
- Update the OS and apps from official stores only
- Turn on device encryption and screen lock if not already
- Report the app to the store or your national cyber channel
- Use Fraudly later for related download links—after the device is cleaned
What Fraudly can and cannot verify
Fraudly cannot remotely wipe malware or uninstall apps from your device.
Seek official platform support or a trusted technician if the device remains untrusted.
Key trust concepts
Verified identity and trustworthy behaviour are different
Knowing who someone claims to be is not the same as knowing they will treat you fairly.
Related guides
Reviewed: 8 August 2026
This page is educational decision support. It is not legal, financial, or emergency advice.
