Help center

Support & FAQ

Need help using Fraudly or have questions about website safety checks, scam detection, or your account? We're here to help.

Email support

support@fraudly.app

We aim to respond within 48 hours.

Quick help

Jump to common topics. For anything else, email us—we read every message.

Website Safety Checks

Learn how URL checks, SSL signals, and reputation snapshots help you decide before you click or pay.

Scam Detection

How we combine scam intelligence feeds, patterns, and AI-assisted summaries into a clear readout.

Trust Scores

Trust scores blend technical and reputation indicators—they are guidance, not proof a site is safe or unsafe.

Account & Login

Sign in to save history, sync devices, and access limits described on pricing—contact us if sign-in fails.

Report a Problem

Wrong result, broken page, or billing issue? Email us with the URL and what you expected—we read every message.

Privacy & Data

See how we handle cookies, analytics, and personal data in our Privacy Policy and cookie preferences.

Frequently asked questions

Clear answers about Fraudly, trust scores, and your data.

What is Fraudly?

Fraudly helps users analyze websites for possible scam signals, phishing risks, suspicious behavior, and trust indicators using automated intelligence and AI-assisted analysis.

Does Fraudly guarantee a website is safe?

No. Fraudly provides automated informational analysis based on available public and technical signals. Results are not guarantees and users should always use their own judgment.

How does the trust score work?

Fraudly combines multiple technical and reputation-based indicators to generate a trust score that helps users better understand potential online risks.

Can Fraudly detect phishing websites?

Fraudly helps identify suspicious patterns commonly associated with phishing, impersonation, and scam websites.

Why can scores change over time?

Website risks and reputation signals can change quickly. Fraudly continuously analyzes new information and public intelligence sources.

Is Fraudly free to use?

Fraudly currently offers free website safety checks with additional features planned for future releases.

Does Fraudly store my scans publicly?

Some scans may appear anonymously in public activity feeds to improve platform intelligence and transparency. No personal data is intentionally displayed publicly.

How can I contact support?

You can contact us anytime at support@fraudly.app.

Important Disclaimer

Fraudly provides informational analysis only and does not provide legal, financial, cybersecurity, or professional advice. Always verify important transactions and websites independently.

Still need help?

Send us the URL, what you tried, and what went wrong—we'll get back as soon as we can.

Email support@fraudly.app

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