Privacy

Privacy Policy

Last updated: 2026-08-04

Introduction

fraudly.app (“Fraudly”, “we”, “us”) helps you check websites and links for signs of fraud or low trust before you click, buy, or share personal details. We take privacy seriously and explain clearly what we collect, why we use it, and what choices you have—including under the EU General Data Protection Regulation (GDPR).

This policy describes our current practices. The product may evolve; when it does, we update this page and change the date above.

Fraudly does not track you across apps or websites for advertising, and we do not share data with data brokers or ad networks.

Data we collect

Depending on how you use Fraudly, we may process categories such as:

  • What you provide: URLs you submit for checks; optional Premium uploads such as screenshots or photos for screenshot analysis or QR code checks; optional feedback or messages; and other information you choose to share. Please do not submit passwords, payment card numbers, government IDs, or other highly sensitive data.
  • Technical data: IP address, approximate location from IP, browser and device type, operating system, and timestamps—for security, rate limiting, and troubleshooting.
  • Usage data: pages viewed, interactions with the interface, and events related to feature use (for example starting or completing a check), where we collect this for analytics or product improvement.
  • Cookies and similar technologies: strictly necessary cookies or local storage where needed for the site to work. Optional privacy-friendly analytics only run if you allow them via our cookie banner—see the Cookies section below. We do not use advertising or cross-app tracking cookies.

How we use data

We use personal data for purposes such as:

  • Providing and improving the service: running checks, showing results, fixing bugs, and developing features.
  • Fraud detection and prevention: scoring and explaining risk based on signals you ask us to evaluate (informational only—not a guarantee of safety).
  • Premium screenshot analysis and QR code checks: analysing images or QR codes you upload when you use those Premium features.
  • Analytics and performance: understanding how the product is used, only where allowed by your cookie choices.
  • Security and abuse prevention: detecting spam, misuse, or attacks, enforcing rate limits, and protecting our infrastructure.

Data sharing

We may share data with:

  • Service providers: such as hosting (e.g. Vercel), AI providers (e.g. OpenAI for explanations and optional Premium image analysis), maps or review APIs (e.g. Google), or analytics tools—only what they need to perform their services, under appropriate agreements.
  • Legal and safety: regulators, courts, or law enforcement when required by law or to protect rights, safety, and security.

We do not sell your personal data as “sale” is commonly understood under privacy laws.

We do not share personal data with data brokers or advertising networks for cross-app or cross-website tracking.

Data retention

We keep personal data only as long as needed for the purposes above—for example for the duration of a session, to enforce rate limits, to satisfy legal obligations, or to resolve disputes. Technical logs may be kept for shorter rolling periods. When data is no longer needed, we delete or anonymise it where feasible.

Uploaded image files used for Premium screenshot analysis or QR code checks are processed for your request and are not permanently stored by Fraudly as image files. Limited analysis metadata (for example a content hash or short summary) may be retained if you attach results to a website check, under the same retention approach as other check data.

Exact retention windows may depend on infrastructure and backups; we will refine this policy as we mature.

Your rights (GDPR)

If GDPR applies to our processing of your personal data, you may have the right to: access your data; rectify inaccurate data; request erasure (“right to be forgotten”) in certain cases; request restriction of processing; data portability where processing is based on consent or contract and is automated; and object to processing based on legitimate interests. You may also withdraw consent for consent-based processing (such as optional cookies) at any time.

To exercise these rights, contact us at support@fraudly.app. You may also lodge a complaint with your local supervisory authority.

Cookies

We use a cookie consent banner and preference centre. Necessary cookies (or equivalent storage) are always on so the site can work securely. Optional analytics are off by default until you opt in. We do not use marketing, advertising, or cross-app tracking cookies. Your choices are stored locally in your browser (for example via localStorage) and can be changed anytime using Cookie Settings in the footer.

For more detail on limitations of automated checks, see our Important information.

Security

We apply reasonable technical and organisational measures designed to protect personal data—for example access controls, encryption in transit where appropriate, and separation of environments. No method of transmission or storage is 100% secure; we encourage you to use strong devices and networks when handling sensitive decisions.

Third-party services

Fraudly relies on external providers (for example hosting, AI, or data APIs). Their use of data is governed by their own policies and our instructions. You can read their privacy notices if you want more detail on how they process data on our behalf.

International transfers

Some providers may process data outside the European Economic Area (EEA), including in the United States. Where required, we rely on appropriate safeguards recognised under GDPR—for example the EU Commission’s standard contractual clauses (SCCs), plus supplementary measures where appropriate—or other lawful transfer mechanisms.

Premium screenshot analysis and QR code checks

Fraudly Premium includes screenshot analysis, QR code checks, and AI Image Analysis on the website. These features let you upload screenshots or photos—such as scam messages, emails, marketplace chats, product photos, or images containing QR codes—for trust and fraud-aware analysis.

When AI Image Analysis is enabled, uploaded images are sent to our configured AI provider (currently OpenAI) only to perform the analysis you requested. Fraudly does not permanently store the uploaded image file on Fraudly servers, does not write upload temporary files to durable storage, does not add uploads to public scan history, and does not use uploaded images to train Fraudly models or for advertising. Where the provider API supports it, we request that prompts and completions are not stored for model improvement. The provider may still apply short-lived processing or abuse-monitoring under its own terms—so avoid uploading unnecessary sensitive information (passwords, card numbers, government IDs, medical records, or intimate imagery).

QR code checks decode destinations for your review. Fraudly does not automatically open or visit decoded links in your browser. If you choose to run a trust check on a destination, that check follows the same rules as any other website check.

Please avoid uploading images that contain passwords, payment card numbers, government IDs, or other highly sensitive data unless you intentionally want them analysed.

Browser extension (Chrome and Edge)

If you install the Fraudly browser extension, it checks the website in your active tab when you open the extension or when you enable optional Live Protection (Premium). The extension is designed not to build a browsing history.

When you run a check, the extension sends the active tab’s URL to Fraudly’s servers over HTTPS. This is required for real-time security analysis, including path-specific phishing detection (for example, whether a particular page on a domain shows suspicious signals). We do not use this to reconstruct where you have browsed over time.

On your device, the extension does not store a history of safe websites. Results that Fraudly treats as generally safe (trust score 65 or higher) are kept only in short-lived memory for the current browsing session and are not written to extension storage. When you leave a site, that transient result is not saved on disk.

The extension may store limited Protection Events locally when there is meaningful security value—for example high-risk warnings, suspicious indicators, or threats you asked us to analyse with Deep Scan. These events record the hostname and warning context, not a timeline of your browsing.

Privacy-sensitive destinations (such as banking, healthcare, government, or email login pages) may be analysed for live protection when you check or enable Live Protection. They are not saved locally unless Fraudly identifies a confirmed public threat (for example phishing or malware signals).

The extension does not read page content, passwords, or form fields. It does not include third-party advertising or analytics SDKs. It may send privacy-safe product analytics to Fraudly (for example whether Premium education was shown or a Premium CTA was clicked) without browsing history, scanned URLs, or domain names. Optional Premium account status may be cached briefly on your device after you sign in on Fraudly.app.

You can remove extension data by uninstalling the extension or clearing its data in your browser settings.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date. If changes are material, we will take reasonable steps to inform you (for example via the site or email where we have your address).

Contact

Questions about this Privacy Policy or your personal data? Contact us at: support@fraudly.app.

Chamber of Commerce (KVK) number
42105805
Establishment number (vestigingsnummer)
000066091004
VAT ID
NL005497525B11
Registered office
Houtrustweg 353, 2583 LL 's-Gravenhage, The Netherlands

Fraudly is an online service. The address above is our registered business location, not a walk-in shop or visitor office.

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