Guides
I paid a scammer — what should I do?
Contact your bank or payment provider immediately, ask about recall or dispute options, keep proof of the payment, and report the fraud through official channels.
Do this first
- Contact your bank, card issuer, or payment provider now and explain you believe the payment was fraudulent.
- Ask specifically about recall, chargeback, or buyer-protection claims for your payment method.
- Do not send more money to “unlock”, “release”, or “recover” the first payment.
- Save receipts, chat logs, account names, and wallet addresses.
- Report the incident via your national fraud reporting channel when you can.
Why act in this order
Recovery depends heavily on how you paid. Card and some wallet checkouts often have dispute paths; bank transfers, gift cards, and crypto usually do not.
Speed matters for some bank recalls, but avoid anyone who contacts you first offering “recovery services” for a fee.
If you also shared passwords or codes, secure those accounts in parallel.
Be factual with your bank: amounts, dates, recipient details, and why you believe it was a scam.
Watch for follow-up scams
- Second scammers posing as refund agents
- Requests for more payment to “release” funds
- Pressure to keep the case secret from your bank
After the urgent steps
- File a dispute or recall request with the provider
- Report via Action Fraud (UK) or your local channel
- Warn close contacts if the scammer used your identity
- Review how the first contact happened so it is harder to repeat
What Fraudly can and cannot verify
Fraudly cannot reverse payments or guarantee recovery.
Educational guidance is not legal or financial advice—follow your bank’s and police instructions.
Key trust concepts
Payment methods differ in recovery protection
Card payments and some platform checkouts often offer more dispute options than irreversible bank transfers.
Related guides
Reviewed: 8 August 2026
This page is educational decision support. It is not legal, financial, or emergency advice.