Guides
I entered my details on a fake website — what now?
Stop using those credentials, change passwords from a clean device, contact your bank if payment data was shared, enable stronger sign-in, and report the incident through official channels.
Do this first
- Stop entering more information on that site and close the tab.
- If you typed a password, change it from a device and network you trust—starting with email and banking.
- If you entered card or bank details, call your bank or card issuer using the number on the card or official app.
- Turn on multi-factor authentication or passkeys wherever available.
- Save evidence (URL, screenshots, times) and report via your national fraud channel when ready.
Why act in this order
Entering details on a fake site does not automatically mean every account is lost. Act in order: contain access, protect money, then report.
Reuse of the same password elsewhere is the main escalation risk. Change reused passwords on a clean device.
If malware is a concern (you also downloaded a file), disconnect from sensitive sessions and use another device for password resets until the device is checked.
Stay calm: rushed “recovery helpers” who message you first are often a second scam.
Watch for follow-up scams
- Follow-up calls or chats offering to “fix” the hack for a fee
- Messages asking you to move money to a “safe account”
- Pressure to share one-time codes you just received
After the urgent steps
- Document the fake URL and what you entered
- Report to Action Fraud (UK) or your local cybercrime reporting channel
- Monitor statements for unfamiliar charges
- Use Fraudly later to inspect similar links—after accounts are secured
What Fraudly can and cannot verify
Fraudly cannot reverse payments, reset bank accounts, or wipe malware from your device.
This guide is practical education, not emergency or legal advice—contact your bank and local authorities for urgent help.
Key trust concepts
Payment methods differ in recovery protection
Card payments and some platform checkouts often offer more dispute options than irreversible bank transfers.
Urgent payment pressure is a social-engineering signal
Real organisations rarely demand immediate payment with threats or secrecy.
Related guides
Reviewed: 8 August 2026
This page is educational decision support. It is not legal, financial, or emergency advice.