Fake Infomedics invoices and payment requests

How this scam works

Scammers send messages that look like they come from Infomedics. They may refer to an outstanding invoice, medical bill, balance, or claim and urge immediate payment. Some versions use official-looking branding and administrative wording. Links in the message may lead to a fake payment page rather than Infomedics’ real website. HTTPS, logos, and professional layout alone do not prove a message is genuine.

Warning signs

• •An unexpected outstanding medical bill or payment request you do not recognise.
• •Urgent or threatening language about immediate payment.
• •An unusually short payment deadline.
• •A button or link that does not lead to the official infomedics.nl domain.
• •A sender address or phone number that does not match Infomedics’ official channels.
• •Requests for unusual payment methods.
• •Wording that does not match earlier legitimate correspondence from Infomedics.
• •An invoice or treatment you cannot connect to your own care.

How to verify safely

• •Do not use the link in the message. Open a browser and go to infomedics.nl yourself, or use a bookmark you already trust.
• •Use Infomedics’ official Rekeningchecker (invoice checker) to verify whether a bill is genuine.
• •Compare the message with examples on Infomedics’ official phishing warning pages.
• •Contact Infomedics through official contact options on their website if you are unsure.
• •Remember: real Infomedics messages may also contain payment links — independent verification is safer than judging by appearance alone.

If you received this message

• •Do not pay through a link in an unexpected message.
• •Do not share personal or banking details in response to the message.
• •Keep the message (screenshots or forwarded email) as evidence.
• •Report suspicious messages using Infomedics’ official reporting guidance.
• •If you need a second opinion on a linked website, paste the URL into Fraudly’s free checker — results are informational, not a guarantee.

If you already clicked or paid

• •Contact your bank immediately and explain you may have paid a fraudulent invoice.
• •Follow your bank’s fraud guidance for chargebacks or payment reversal where applicable.
• •Report the incident to the police and keep all evidence.
• •See Fraudehelpdesk.nl and Infomedics’ official pages for up-to-date recovery guidance.

Official reporting guidance

• •Follow Infomedics’ instructions on their official internet fraud (internetoplichting) page for reporting phishing.
• •Report phishing to Fraudehelpdesk.nl for awareness and guidance.
• •File a report with the police if you lost money or shared sensitive information.

Authoritative sources

• Infomedics — internet fraud warning
• Infomedics — phishing examples
• Fraudehelpdesk — Infomedics overview
• Infomedics — invoice checker (Rekeningchecker)

Fraudly resources

• Check a suspicious website
• Common scams in the Netherlands
• Scam help — Netherlands
• Email scam checker