What to do if you were scammed in Netherlands

Immediate actions

• ✓Contact your bank or payment provider immediately if money was sent or card details were shared.
• ✓Block or freeze your card if payment details may have been compromised.
• ✓Change passwords on accounts that may be affected—start with email and banking.
• ✓Enable two-factor authentication on important accounts.
• ✓Save screenshots, emails, URLs, order confirmations, and payment proof before pages disappear.

Official reporting links

• Politie — report crime online

  Official Dutch police portal for filing a report (aangifte) or reporting internet fraud.

  Report here (opens in new tab)

• Fraudehelpdesk

  National helpdesk for fraud victims with advice and reporting guidance.

  Report here (opens in new tab)

• ACM ConsuWijzer

  Consumer authority guidance on online shopping disputes and misleading practices.

  Report here (opens in new tab)

• Meld Misdaad Anoniem

  Anonymous tip line when you have information about criminal activity.

  Report here (opens in new tab)

• Your bank

  Contact your bank via the official app or website—use the number on your card, not links in messages.

  Open your bank's official app or website

Common scam types in Netherlands

• Fake webshops and copycat stores
• Delivery SMS and parcel phishing
• Marketplace payment scams
• Crypto and investment scams
• Bank phishing and impersonation
• Fake customer support
• iDEAL payment redirection scams
• Belastingdienst impersonation

Frequently asked questions

Should I report a scam to the police in the Netherlands?

Yes, if you lost money or shared sensitive data. File via the official Politie portal and keep evidence such as URLs and payment references.

Can Fraudly recover my money?

No. Fraudly provides informational links only. Your bank and official channels handle recovery.

What is Fraudehelpdesk?

A Dutch organisation that helps fraud victims with guidance and next steps.