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Scam prevention guide

Parcel Delivery Scams

SMS or email claiming you owe a delivery fee or must reschedule a parcel.

What is this scam?

Parcel delivery scams send messages about missed deliveries, customs fees, or address confirmation.

Links lead to phishing pages that steal card details or install malware on mobile devices.

How it works

  • SMS arrives with a short link and urgent fee amount.
  • The page copies a courier brand and asks for address and payment.
  • Small “fees” validate stolen cards; larger targets may follow.
  • Some variants only harvest credentials for resale.

Warning signs

  • Unexpected delivery notice when you ordered nothing
  • Link domain is not the official courier website
  • Requests for full card details for a tiny fee
  • Spelling mistakes or odd country codes in SMS
  • Pressure to pay within hours

What to do

  • Open the courier’s official app or site manually to track real parcels.
  • Do not pay fees via links from unsolicited messages.
  • Report smishing to your mobile operator and fraud reporting services.
  • Monitor bank statements if you submitted card data.
  • Use Fraudly on suspicious delivery URLs before entering information.

Safety checklist

  • Track packages only through official apps or typed URLs
  • Ignore fee requests from unknown numbers
  • Confirm unexpected parcels with the person who might have sent a gift
  • Enable SMS filtering where available
  • Share examples with less tech-savvy family members

Check a website before you pay

Paste a shop or payment link into Fraudly's free checker—get trust signals before you share card details or log in.

Check a website before you pay

Frequently asked questions

I am expecting a parcel—could the SMS be real?
Possibly—but always open the courier site yourself instead of tapping the link.
Why do scammers ask for small amounts?
Small payments test whether stolen cards work before larger fraud.

Fraudly is not a law enforcement agency. We provide informational guidance and links to official reporting organisations.

Parcel & Delivery SMS Scams — Phishing Links Explained | Fraudly