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Italy

What to do if you were scammed in Italy

If you lost money or shared personal details in Italy, act quickly. Contact your bank first, then use the official channels below.

Check a suspicious website

Immediate actions

  • Contact your bank or payment provider immediately if money was sent or card details were shared.
  • Block or freeze your card if payment details may have been compromised.
  • Change passwords on accounts that may be affected—start with email and banking.
  • Enable two-factor authentication on important accounts.
  • Save screenshots, emails, URLs, order confirmations, and payment proof before pages disappear.

Official reporting links

  • Your bank

    Contact your bank using only the official app or website from your contract or card.

    Open your bank's official app or website

Common scam types in Italy

  • Fake webshops and copycat stores
  • Delivery SMS and parcel phishing
  • Marketplace payment scams
  • Crypto and investment scams
  • Bank phishing and impersonation
  • Fake customer support
  • Poste Italiane delivery phishing
  • Instant bank-transfer payment pressure

Check a website before you pay

Paste a shop or payment link into Fraudly's free checker—get trust signals before you share card details or log in.

Check a website before you pay

Frequently asked questions

Where do I report online fraud in Italy?
Report to the Polizia Postale e delle Comunicazioni and keep URLs, chats, and payment references. Consumer guidance from AGCM can help with marketplace and advertising issues.
Can Fraudly recover my money?
No. Fraudly provides informational links only. Your bank and official channels handle recovery.

Fraudly is not a law enforcement agency. We provide informational guidance and links to official reporting organisations.

Related Fraudly resources

Scam help in Italy | Fraudly