What to do if you were scammed in Australia

Immediate actions

• ✓Contact your bank or payment provider immediately if money was sent or card details were shared.
• ✓Block or freeze your card if payment details may have been compromised.
• ✓Change passwords on accounts that may be affected—start with email and banking.
• ✓Enable two-factor authentication on important accounts.
• ✓Save screenshots, emails, URLs, order confirmations, and payment proof before pages disappear.

Official reporting links

• Scamwatch

  Australian Competition and Consumer Commission scam reporting and alerts.

  Report here (opens in new tab)

• ReportCyber (ACSC)

  Australian Cyber Security Centre reporting for cybercrime.

  Report here (opens in new tab)

• IDCARE

  Not-for-profit support for Australians and New Zealanders facing identity and cyber issues.

  Report here (opens in new tab)

• Your bank

  Contact your bank via the official app or website—never use links in unexpected texts or emails.

  Open your bank's official app or website

Common scam types in Australia

• Fake webshops and copycat stores
• Delivery SMS and parcel phishing
• Marketplace payment scams
• Crypto and investment scams
• Bank phishing and impersonation
• Fake customer support
• MyGov and ATO impersonation
• BPAY and invoice redirection

Frequently asked questions

Where do I report online fraud in Australia?

Report scams to Scamwatch (ACCC) and cybercrime to ReportCyber. IDCARE can help with identity compromise.

Can Fraudly recover my money?

No. Fraudly provides informational links only. Your bank and official channels handle recovery.